Past Incident History

Some stores unable to purchase DHL Express shipping labels.

Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

Storefront and checkout down for some shops

We are currently investigating this issue.

Admin not loading correctly for some stores

Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.

Storefront and checkouts down for some storefronts

We are currently investigating this issue.

Customers page not loading correctly for some stores

Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.