ShopStatus.io - Real-Time Alerts and Incident Tracking for Shopify

We are investigating an issue preventing web traffic to our servers

Major Resolved

We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Jun 21, 2022 · 6:59 AM – 8:11 AM UTC Duration: 1h 11m 3 updates View details →

Assets not loading for some Shopify services

Critical Resolved

Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

Jun 08, 2021 · 10:24 AM – 11:20 AM UTC Duration: 55m 4 updates View details →

Interruption in service on some stores

Minor Resolved

Some stores are currently inaccessible. We are investigating and will keep you updated.

Mar 22, 2020 · 12:30 PM – 12:30 PM UTC Duration: 1 update View details →

Admin left nav is missing elements

Minor Resolved

Several merchants have reported navigation elements missing from the left navigation. This affects a merchant's ability to use sub-nav items. The problem has been identified and a fix will be rolled out.

Mar 20, 2020 · 12:21 AM – 12:24 AM UTC Duration: 2m 2 updates View details →

Login issues affecting some merchants

Minor Resolved

We are currently looking into an issue which may affect some merchants' ability to log into parts of Shopify, including Admin

Mar 18, 2020 · 9:16 PM – Mar 19, 2020 · 12:54 AM UTC Duration: 3h 38m 10 updates View details →

Past Incident History