ShopStatus.io - Real-Time Alerts and Incident Tracking for Shopify

Admin and Storefronts experiencing intermittent downtime

Major Resolved

We are currently investigating this issue.

Nov 25, 2019 · 7:46 PM – 9:34 PM UTC Duration: 1h 48m 4 updates View details →

Buy button malfunctioning in the admin

Major Resolved

Buy Buttons are currently not visible on product pages for some stores. We’re investigating and will keep you updated.

Nov 20, 2019 · 11:59 PM – Nov 21, 2019 · 12:06 AM UTC Duration: 7m 4 updates View details →

Shopify storefronts not accessible on some stores

Major Resolved

Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.

Nov 20, 2019 · 6:40 PM – 6:45 PM UTC Duration: 4m 2 updates View details →

No packing slips are being served

Major Resolved

We are currently investigating this issue.

Nov 15, 2019 · 8:21 PM – 10:27 PM UTC Duration: 2h 6m 4 updates View details →

UPS shipping rates not available at checkout

Major Resolved

Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS shipping rates from Shopify Shipping are not affected UPS is working on a solution and we’ll keep you updated.

Nov 14, 2019 · 6:06 AM – 6:29 AM UTC Duration: 22m 3 updates View details →

Past Incident History