Past Incident History

Browse historical incidents that have been reported on the Shopify status page.

Resolved Major

The Admin is not loading correctly for some stores

Some merchants are currently unable to access the themes in their Shopify Admin. We are investigating and will keep you updated.

Oct 22, 2019 10:09 AM ‑ 12:06 PM UTC • Duration: 1h 57m
4 updates
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Resolved Major

Storefront, Admin and Checkout down for some stores

We are experiencing an interruption in service affecting Storefront, Checkout and Admin. We are investigating and will keep you updated.

Oct 21, 2019 9:03 PM ‑ 9:27 PM UTC • Duration: 23m
3 updates
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Resolved Minor

SMS messages for order confirmations not received or delayed

We are currently investigating this issue.

Oct 21, 2019 3:19 PM ‑ 3:42 PM UTC • Duration: 22m
4 updates
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Resolved Minor

Network connectivity issues with some Wind 3, Fastweb and TIM customers from Italy

We are currently investigating this issue.

Oct 21, 2019 1:47 PM to Oct 25, 2019 10:53 AM UTC • Duration: 3d 21h 5m
5 updates
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Resolved Major

Google Shopping app not syncing

The Google Shopping app is temporarily not syncing for some stores. We’re investigating and will keep you updated.

Oct 17, 2019 1:31 PM ‑ 2:35 PM UTC • Duration: 1h 4m
3 updates
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Showing 46-50 of 50 incidents