ShopStatus.io - Real-Time Alerts and Incident Tracking for Shopify

Shop Pay unavailable

Minor Resolved

Shop Pay is currently unavailable. We’re investigating and will keep you updated.

Jun 24, 2025 · 10:57 PM – 11:30 PM UTC Duration: 33m 4 updates View details →

Some POS transactions are not completing on iOS devices Actions

Major Resolved

Some POS transactions are not completing on iOS devices, we are currently investigating and will keep you updated.

Jun 24, 2025 · 5:46 PM – 8:52 PM UTC Duration: 3h 5m 7 updates View details →

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

Critical Resolved

We are aware and investigating the issue. There are also issues with accessing our Help Center, please stay tuned here for updates.

Mar 13, 2023 · 3:24 PM – 4:05 PM UTC Duration: 41m 8 updates View details →

Some merchants are encountering errors within their admin

Major Resolved

Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 530 Authentication Error. Refreshing may sometimes help the issue. The Plus Admin & POS App logins are also impacted by this same issue and some images may fail to load on storefronts. We are investigating and will keep you updated.

Oct 25, 2022 · 3:50 PM – 6:31 PM UTC Duration: 2h 41m 9 updates View details →

We are investigating an issue preventing web traffic to our servers

Major Resolved

We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Jun 21, 2022 · 6:59 AM – 8:11 AM UTC Duration: 1h 11m 3 updates View details →

Past Incident History