Past Incident History

Browse historical incidents that have been reported on the Shopify status page.

Resolved Major

We are investigating an issue preventing web traffic to our servers

We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Jun 21, 2022 6:59 AM ‑ 8:11 AM UTC • Duration: 1h 11m
3 updates
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Resolved Critical

Assets not loading for some Shopify services

Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

Jun 08, 2021 10:24 AM ‑ 11:20 AM UTC • Duration: 55m
4 updates
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Resolved Minor

Interruption in service on some stores

Some stores are currently inaccessible. We are investigating and will keep you updated.

Mar 22, 2020 12:30 PM ‑ 12:30 PM UTC • Duration:
1 update
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Resolved Minor

Admin left nav is missing elements

Several merchants have reported navigation elements missing from the left navigation. This affects a merchant's ability to use sub-nav items. The problem has been identified and a fix will be rolled out.

Mar 20, 2020 12:21 AM ‑ 12:24 AM UTC • Duration: 2m
2 updates
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Resolved Minor

Login issues affecting some merchants

We are currently looking into an issue which may affect some merchants' ability to log into parts of Shopify, including Admin

Mar 18, 2020 9:16 PM to Mar 19, 2020 12:54 AM UTC • Duration: 3h 38m
10 updates
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