ShopStatus.io - Real-Time Alerts and Incident Tracking for Shopify

Some stores unable to purchase DHL Express shipping labels.

Major Resolved

Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

Nov 05, 2019 · 7:29 PM – 9:32 PM UTC Duration: 2h 2m 2 updates View details →

Storefront and checkout down for some shops

Major Resolved

We are currently investigating this issue.

Nov 05, 2019 · 4:51 PM – 7:02 PM UTC Duration: 2h 10m 3 updates View details →

Admin not loading correctly for some stores

Minor Resolved

Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.

Nov 02, 2019 · 1:05 AM – 2:04 AM UTC Duration: 58m 4 updates View details →

Storefront and checkouts down for some storefronts

Major Resolved

We are currently investigating this issue.

Nov 01, 2019 · 5:15 PM – 10:20 PM UTC Duration: 5h 5m 4 updates View details →

Customers page not loading correctly for some stores

Minor Resolved

Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.

Oct 29, 2019 · 11:07 PM – 11:44 PM UTC Duration: 37m 5 updates View details →

Past Incident History