Shop App, Shop Pay & Shop Pay Installments are unavailable
Minor
Resolved
The Shop app is currently unavailable or redirecting incorrectly. At checkout Shop pay and Shop Pay instalments are unavailable.
Some customers experiencing issues with the Shop App
Major
Resolved
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
Shopify Admins are experiencing degraded performance
Minor
Resolved
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as possible.
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin
Minor
Resolved
Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.
Chat support on Shopify Help Center is temporarily unavailable
Critical
Resolved
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating and will keep you updated.
Showing 1-5 of 80 incidents