Incident Timeline 5 updates

Resolved Sep 06, 2026 · 11:03 AM UTC

Between 08:34 UTC - 09:34 UTC, we experienced outages for Shopify Admins, storefronts, and checkouts on some stores due to an issue affecting backend services. A fix was implemented at 09:31 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Monitoring Sep 06, 2026 · 10:12 AM UTC

This issue has been resolved and is being monitored.

Investigating Sep 06, 2026 · 09:46 AM UTC

Errors are trending downwards, however we are continuing to investigate.

Investigating Sep 06, 2026 · 09:08 AM UTC

We are investigating and will keep you updated.

Investigating Sep 06, 2026 · 08:54 AM UTC

Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.

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