Resolved Major

Shopify storefronts not accessible on some stores

Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.

3 affected components

Started

Nov 20, 2019 • 01:40 PM UTC

Resolved

Nov 20, 2019 • 01:45 PM UTC

Affected components

Admin, Checkout, Storefront

Incident Timeline

A complete sequence of updates published during the incident.

2 public updates

Apr 01, 2026 • 12:56 AM UTC

Resolved

This incident has been resolved.

Apr 01, 2026 • 12:56 AM UTC

Investigating

Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.