Resolved
Minor
Analytics and reports may not show updated information.
Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.
1 affected component
Started
Apr 24, 2026 • 02:01 PM UTC
Resolved
Apr 24, 2026 • 11:41 PM UTC
Affected components
Reports and Dashboards
Incident Timeline
9 public updates
Apr 24, 2026 • 11:41 PM UTC
Resolved
Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Apr 24, 2026 • 10:07 PM UTC
Monitoring
This issue has been resolved and is being monitored.
Apr 24, 2026 • 08:03 PM UTC
Identified
We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
Apr 24, 2026 • 06:56 PM UTC
Identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 2026 • 05:47 PM UTC
Identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 2026 • 04:37 PM UTC
Identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 2026 • 03:42 PM UTC
Identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 2026 • 02:19 PM UTC
Investigating
We are continuing to investigate and will keep you updated.
Apr 24, 2026 • 02:01 PM UTC
Investigating
Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.