Resolved Major

Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

We are currently investigating this issue.

1 affected component

Started

Dec 04, 2019 • 10:30 PM UTC

Resolved

Dec 04, 2019 • 11:04 PM UTC

Affected components

Third party services

Incident Timeline

A complete sequence of updates published during the incident.

2 public updates

Dec 04, 2019 • 11:04 PM UTC

Resolved

This incident has been resolved.

Dec 04, 2019 • 10:59 PM UTC

Investigating

We are currently investigating this issue.