Resolved Major

Payment processing failures for merchants using PayPal Express

Payment processing is failing for checkouts using PayPal Express. Other PayPal checkout methods should be unaffected.

1 affected component
Started
Oct 23, 2019 • 01:48 PM UTC
Resolved
Oct 23, 2019 • 02:09 PM UTC
Affected components
Checkout

Incident Timeline

A complete sequence of updates published during the incident.
3 public updates
Oct 23, 2019 • 02:09 PM UTC
Resolved
This incident has been resolved.
Oct 23, 2019 • 02:04 PM UTC
Monitoring
PayPal Express payments are now being processed correctly, we will be monitoring
Oct 23, 2019 • 01:48 PM UTC
Investigating
Payment processing is failing for checkouts using PayPal Express. Other PayPal checkout methods should be unaffected.